Privacy Policy

When you use this website, various personal data will be collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that the transmission of data on the internet (e.g. during email communication) may be subject to security vulnerabilities. It is not possible to protect data completely from access by third parties.

Notice regarding the responsible body

The data controller for the processing of data on this website is:

Bendalis GmbH
Keltenring 17
82041 Oberhaching
Germany

Telephone: +49 89 45080878-70
E-Mail: info@bendalis.com

The controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage duration

Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you exercise a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted, provided we have no other legally permissible grounds for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after these grounds no longer apply.

General information on the legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) of the GDPR. Consent can be revoked at any time. If your data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfil a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Data protection officer

We have appointed a Data Protection Officer.

Dr Georg Linsinger
MEDselekt GmbH
Dorfstraße 1
82057 Icking
Germany

Telephone: +49 8171 906 1495
E-mail: datenschutz@medselekt.de

Information on data transfer to the USA and other third countries

Among other tools, we use those from companies based in the USA or other third countries with inadequate data protection. When these tools are active, your personal data may be transferred to and processed in these third countries. We wish to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you, as the data subject, being able to take legal action against it. It is therefore not possible to rule out that US authorities (e.g. intelligence agencies) may process, evaluate and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke consent that has already been given at any time. The lawfulness of the data processing carried out up to the point of revocation shall remain unaffected by the revocation.

Right to object to data processing in specific situations and to direct marketing (Article 21 GDPR)

Where data processing is based on Art. 6 (1) (e) or (f) of the GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims (objection according to Art. 21 (1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing purposes; this also applies to profiling, insofar as it is related to such direct marketing. If you object, your personal data will no longer be processed for the purposes of direct marketing (objection pursuant to Art. 21(2) GDPR).

Right of complaint to the competent supervisory authority

In the event of infringements of the GDPR, data subjects shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to complain shall be without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to receive the data that we process automatically based on your consent or the performance of a contract, in a common, machine-readable format, for yourself or for a third party. If you request the direct transfer of data to another controller, this will only be done if it is technically feasible.

Information, erasure and rectification

Under the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and, where applicable, a right to correction or deletion of this data. You can contact us at any time for this purpose, as well as for further questions on the subject of personal data.

Right to restrict processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases:

• If you dispute the accuracy of your personal data stored with us, we will generally need time to verify it. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data was/is unlawful, you can, instead of requesting its erasure, request a restriction on its processing.
• If we no longer need your personal data, but you require it for the establishment, exercise or defence of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
• If you have lodged an objection under Article 21(1) of the GDPR, a balancing of your interests and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from its storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or of a Member State.

SSL or TLS encryption

This website uses SSL or TLS encryption for security reasons and to protect the transfer of confidential content, such as orders or enquiries you send to us as the site operator. You can recognise an encrypted connection by the address bar of your browser changing from „http://“ to „https://“ and by the padlock symbol in your browser bar.

When SSL or TLS encryption is enabled, the data you send us cannot be read by third parties.

Objection to marketing emails

The use of contact details published within the scope of the imprint obligation for sending unsolicited advertising and information material is hereby objected to. The operators of the sites expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example through spam emails.

Biscuits

Third-party cookies may also be stored on your device when you visit our site. These enable us or you to use certain services from the third-party company (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies are used to analyse user behaviour or to display advertisements.

Cookies that are necessary for the electronic communication process, for the provision of certain functions desired by you (e.g. for the shopping basket function) or for the optimisation of the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is given. The website operator has a legitimate interest in storing necessary cookies for the technically flawless and optimised provision of its services. If consent has been requested for the storage of cookies and comparable recognition technologies, the processing will be carried out exclusively on the basis of this consent (Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG); the consent can be revoked at any time.

You can set up your browser to inform you about the setting of cookies and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies for specific cases or generally, and to activate the automatic deletion of cookies when closing the browser. The functionality of this website may be restricted when cookies are deactivated.

Where cookies from third parties or for analysis purposes are used, we will inform you separately about this within the scope of this data protection notice and, if necessary, request your consent.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Server request time
• IP address

This data will not be merged with other data sources.

The collection of this data is carried out on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimisation of its website – to this end, the server log files must be collected.

Enquiries by e-mail, telephone or fax

If you contact us by email, telephone or fax, your request, including all personal data arising from it (name, request), will be stored and processed by us for the purpose of handling your query. We will not pass on this data without your consent.

The processing of this data is carried out on the basis of Article 6(1)(b) of the GDPR, provided that your request relates to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR) if this has been requested; consent can be withdrawn at any time.

The data you send us via contact requests will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage ceases to apply (e.g. after your request has been fully processed). Mandatory legal provisions – particularly statutory retention periods – remain unaffected by this.

The use of IONOS is based on Art. 6(1)(f) of the GDPR. We have a legitimate interest in presenting our website as reliably as possible. Where appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.

Order processing

We have concluded a Data Processing Agreement (DPA) with the aforementioned provider. This is a contract required by data protection law, which ensures that they will only process the personal data of our website visitors according to our instructions and in compliance with the GDPR.

IONOS WebAnalytics

Within the scope of analyses with IONOS, it is possible to analyse visitor numbers and behaviour (e.g., number of page views, duration of a website visit, bounce rates), visitor sources (i.e., from which page the visitor arrives), visitor locations, as well as technical data (browser and operating system versions).

For this purpose, IONOS stores in particular the following data:

• Referrer (previously visited website)
• requested webpage or file
• Browser type and browser version
• Operating system used
• Type of device used
• Access time
• IP address in anonymised form (used solely to determine location of access)

According to IONOS, data collection is completely anonymised, meaning it cannot be traced back to individual persons. IONOS WebAnalytics does not store cookies.

The storage and analysis of data occur on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the statistical analysis of user behaviour in order to optimise both its web offering and its advertising. If appropriate consent has been requested, processing will be exclusively based on Art. 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.

For further information on data collection and processing by IONOS WebAnalytics, please refer to the IONOS Privacy Policy at the following link:

https://www.ionos.de/terms-gtc/index.php?id=6

Order processing

We have concluded a Data Processing Agreement (DPA) with the aforementioned provider. This is a contract required by data protection law, which ensures that they will only process the personal data of our website visitors according to our instructions and in compliance with the GDPR.

WP Statistics

With WP Statistics, we can analyse the usage of our website. WP Statistics collects log files (IP address, referrer, browser used, user's origin, search engine used) and actions that website visitors have taken on the site (e.g. clicks and views), among other things.

The data collected by WP Statistics is stored exclusively on our own server.

The use of this analysis tool is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the anonymised analysis of user behaviour in order to optimise both our web offering and our advertising. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as consent covers the storage of cookies or access to information on the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.

Google Fonts (local hosting)

This website uses so-called Google Fonts, provided by Google, for a uniform display of fonts. The Google Fonts are installed locally. No connection to Google's servers is made.

For more information on Google Fonts, see https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

TranslatePress

We use the TranslatePress extension for our website to translate content into English. TranslatePress uses cookies to determine the visitor's current language, their last visited language, and the language of logged-in users.

Wordfence

We have integrated Wordfence into this website. The provider is Defiant Inc., Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter „Wordfence“).

Wordfence is used to protect our website from unwanted access or malicious cyberattacks. For this purpose, our website establishes a permanent connection to Wordfence's servers, so that Wordfence can compare its databases with the access attempts made on our website and block them if necessary.

The use of Wordfence is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the most effective protection of their website against cyber-attacks. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.

Data transfers to the USA are based on the EU Commission's Standard Contractual Clauses. For details, see here: https://www.wordfence.com/help/general-data-protection-regulation/.

Order processing

We have concluded a Data Processing Agreement (DPA) with the aforementioned provider. This is a contract required by data protection law, which ensures that they will only process the personal data of our website visitors according to our instructions and in compliance with the GDPR.